Contact

How can we help you?

Whether it's for an initial consultation, a specific question about your fleet, or a practical notification: you've come to the right place. Fill out the form or use one of the direct contact channels below.

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Direct contact channels

Phone
+32 (0)15 40 43 00

Available on Monday, Wednesday, and Friday from 9 AM to 12 PM, and on Tuesday and Thursday from 1 PM to 5 PM.

Email
info@traxall.be

For general inquiries and collaborations.

Office
Zandvoortstraat 45
2800 Mechelen
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LinkedIn

For updates, news, and new vacancies.

Driver Portal
Are you a driver of a vehicle managed by TraXall?

Log in to your personal Driver Portal, faster than an email.

Go to the Driver Portal
Where to find us

Our office in Mechelen

Forty colleagues. Strategic Account Managers, Fleet and Customer Agents, consultants, and cost controllers. Each a specialist in their field, together responsible for the service and peace of mind that clients experience daily.

Directions in Google Maps
Frequently Asked Questions

The answer might already be here

A selection of our most frequently asked questions. Is your question not listed? Feel free to use the form above.

  • How does an initial meeting with TraXall work?

    An introductory meeting is non-binding and takes approximately thirty minutes. We listen to your current situation, identify your biggest challenges, and give you an honest assessment of what we can and cannot do for you.

  • From what fleet size is working with TraXall beneficial?

    For full fleet management outsourcing, we work with companies that have 150 company cars or more. For consulting assignments — such as a car policy review, electrification advice, or supplier selection — there is no minimum number of vehicles.

  • Are you independent of leasing companies and other suppliers?

    Yes. TraXall is completely independent. We are not affiliated with any leasing company, charging station supplier, insurer, or energy provider. Our advice serves one interest: yours.

  • Do you also work for international organisations?

    Yes. TraXall Belgium is part of TraXall International, with operations in several European and South American countries. For clients with international branches, we offer a unified cross-border approach with local expertise in each country.

  • How does the transition from our current fleet partner to TraXall work?

    Our Consulting & Project Manager guides every transition through a structured step-by-step plan. The goal: a seamless transition without internal disruption, with clear communication to your employees and drivers.

  • I am a driver of a car managed by TraXall. Where can I go with my question?

    The fastest route is your personal Driver Portal. There you'll find answers to frequently asked questions and your Customer Agent's contact details. Go to the Driver Portal →

  • My car needs maintenance or has a problem. What should I do?

    Go to the Driver Portal. There you'll find all relevant information. If you have any questions or encounter a problem, please contact your Customer Agent via the Driver Portal or by email/phone.

  • My car is damaged. How do I report it?

    Go to the Driver Portal. There you'll find all relevant information. If you have any further questions or encounter a problem, please contact your Customer Agent via the Driver Portal or by email/phone.